Every time we offer our free clinic for the uninsured, we request that our patients give us anonymous feedback about the value of our services. Frequently, patients add unsolicited comments to the satisfaction surveys. Such was the case at our Tuesday evening clinic last night. Here are a few examples.
"Thank you for being here, Joy-Southfield! Wouldn't have made it without you."
"The staff are very friendly and answer every question."
"[My] Health is extremely improved."
Our health care if free, but we make every effort to make sure it is high quality. Our patients let us know how we're doing.
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